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Cancellation Policy

Payment is required in full at the time of booking. (There are payment plans available that allows you to pay over time if you prefer). By scheduling your session with Mystic OMAH, you acknowledge that you have read, understood, and agreed to our Terms and Conditions. All sales are final. If you are experiencing symptoms of a contagious illness, we kindly ask that you reschedule your appointment. Your health and the well-being of others are very important to us. A minimum of 24 hours’ notice is required for appointment cancellations or rescheduling. Appointments may be rescheduled for a future date or converted to a Zoom session if preferred. Cancellations made with less than 24 hours’ notice may incur a $25 cancellation fee, which must be paid prior to or at the time of rescheduling. If you miss your appointment without contacting us, you will forfeit your reserved session time, and no refund will be issued. We understand that unforeseen circumstances can arise. However, your appointment time is reserved exclusively for you, and late cancellations or missed appointments result in a loss of income. We sincerely appreciate your understanding and cooperation in honoring this policy.

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